The non-refundable deposit for programs must be processed by credit or debit card over the phone on booking of the appointment to secure the appointment date.
Our cancellation and rescheduling policy require at least 24 hours notice. Any request to reschedule a session will not be unreasonably withheld.
If an emergency requires Key Hypnotherapy to cancel your session, as much notice as possible will be given to you. If this notice is less than 24 hours you will be entitled to a full refund for the session if you prefer not to reschedule.
When we schedule an appointment for you, we deem that scheduled appointment as a definite booking and as such we will be investing preparation time prior to your appointment, in order to give you tailor-made treatment.
Although standard techniques are employed, there is no such thing as ‘standard, one-size-fits-all’ therapy we have created that time personally for you.